Making a Difference

 Hotels can play a significant role in human trafficking cases and stand to suffer heavy damages if found guilty. Insurance cannot protect a hotel if there is clear evidence that hotel staff was aware of the incidents and failed to act. Insurers of the hospitality industry must make it a priority to educate their clients on the importance of staying attentive and identifying warning signs.

First, agents and brokers can consider providing information to their clients regarding the potential warning signs. The Department of Homeland Security shared some health signs to look for, including:

 • Malnourishment, poor hygiene or injuries,

• The guest in question has no money or identification or is dressing inappropriately for their age,

• The owner of the room only pays in cash and frequently brings in new guests.

• Guests refuse to allow hotel staff to enter the room but request housekeeping services.

To identify these issues, hoteliers need to incorporate strict training and education regiments. While mandatory training programs already exist by law, agents and brokers can encourage their policyholders in this space to do more to minimize the chance of a trafficking incident. 

SafeStay365 can assist the hotel to avoid abnormal situations. 

Source: Insurance Journal